SERVPRO of Grand Traverse is here and ready to help!

9/25/2024 (Permalink)

SERVPRO has the resources and training to help with water and fire damage.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours after receiving a loss notification, SERVPRO will arrive on site to ensure water damage is handled by completing the following steps.

Inspection: SERVPRO will inspect the affected areas to determine the extent of the damage and we will review the inspection with you and answer any questions.

Emergency Services: SERVPRO will take steps to help protect your home or business, as well as personal property and other contents, by extracting the excess water and preparing the area for drying. We will explain the needed emergency services step by step.

Monitoring: To help ensure the drying process of your home or business and belongings are dried to the appropriate industry standards, SERVPRO will monitor the drying process. We will consistently communicate the updates with you.

Restoration Services: SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your contents and property. A final walk-through of the jobsite will be conducted with you to help to ensure your property was returned to its preloss conditions.

We have the training and the resources to help you with your water or fire damage!

SERVPRO Named One of the Best of the Best Franchises

8/1/2023 (Permalink)

SERVPRO was recognized as one of the Best of the Best Franchises in 2023 by Entrepreneur. The ranking, which is featured in the July/ August issue of Entrepreneur magazine, highlights the brands from Entrepreneur’s 2023 Franchise 500 ranking that ranked at the top of their industry categories. SERVPRO was ranked No. 1 in the fire, water, cleanup, and restoration category for the 20th time.

Entrepreneur’s Best of the Best Franchises ranking is based on information submitted for its annual Franchise 500 and is part of the brand’s continuing effort to best understand and evaluate the  ever-changing franchise marketplace. The franchises selected as 2023’s Best of the Best are ranked not only in the increasingly competitive Franchise 500 list this year but also at the top of their respective industry categories, based on an evaluation of more than 150 data points in the areas of costs and fees, size and growth, franchisee support, brand strength, and financial strength and stability. There are 152 categories represented this year, a testament to the ever-growing diversity of industries represented in the franchise world.

"Everyone wants to join a winning team, and that's why we love making this annual Best of the Best Franchises list," says Jason Feifer, editor-in-chief of Entrepreneur magazine. "The companies on this list exemplify what it takes to thrive in franchising: They are innovative and nimble, but also stable and growing. They are truly the best of the best."

SERVPRO First Responder Bowl

12/21/2021 (Permalink)

SERVPRO is set to host the fourth annual SERVPRO First Responder Bowl, a great college football game honoring the everyday frontline heroes in towns and cities across the nation.  This year's game will be played Tuesday, December 28, 2021 at SMU's Gerald J. Ford Stadium, located on the campus of Sothern Methodist University (SMU) in University Park, Texas.  Kickoff for the game is set for 2:15pm (CT) on ESPN.

Each year, SERVPRO asks their franchises nationwide to submit the name of a first responder in the local community to be considered for special recognition at the game.  SERVPRO selects one first responder from this group of nominees to be honored with an award.

In previous years, through the generosity of corporate partners, the SERVPRO First Responder Bowl has been able to provide thousands of free tickets for first responders to attend the bowl game with their families.

Rick Isaacson, CEO of SERVPRO Industries, LLC says it best, "SERVPRO deals with the aftermath of the unexpected every day, but first responders deal with the unexpected when it's happening.  They are the first on the scene, putting themselves in harm's way to protect people and property.  The SERVPRO First Responder Bowl is our opportunity each year to say 'thank you' on a national stage to these brave men and women - and their families - who set an example of courage and sacrifice for all of us."

So please join us on December 28, 2021 to honor first responders everywhere!

The Science of Drying

12/14/2021 (Permalink)

Did you know there is actually a science behind the process of drying?  Having the knowledge of psychrometrics is essential to restoring a water-damaged structue to its preloss condition.

While your inital reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Grand Traverse Area is trained in the science of drying and follows strict industry-approved standards to help lower the chances of any secondary damages.  If your home or business suffers a water damage, we will inspect the building to detect every component that is wet to help prevent secondary damage from happening; measure how much mositure is in wet materials and monitor whether the materials are drying properly; and speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature?"  A wet building can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier.  The only problem is nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Grand Traverse Area has the tools to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.  We use state-of-the-art monitoring equipment and a proven scientific process to help accelerate the drying of your home or business.

The bottom line?  We have the training and equipment to help make water damage "Like it never even happened."

SERVPRO First Responder Bowl

12/14/2021 (Permalink)

SERVPRO is set to host the fourth annual SERVPRO First Responder Bowl, a great college football game honoring the everyday frontline heroes in towns and cities across the nation.  This year's game will be played Tuesday, December 28, 2021 at SMU's Gerald J. Ford Stadium, located on the campus of Sothern Methodist University (SMU) in University Park, Texas.  Kickoff for the game is set for 2:15pm (CT) on ESPN.

Each year, SERVPRO asks their franchises nationwide to submit the name of a first responder in the local community to be considered for special recognition at the game.  SERVPRO selects one first responder from this group of nominees to be honoroed with an award.

In previous years, through the generosity of corporate partners, the SERVPRO First Responder Bowl has been able to provide thousands of free tickets for first responders to attend the bowl game with their families.

Rick Isaacson, CEO of SERVPRO Industries, LLC says it best, "SERVPRO deals with the aftermath of the unexpected every day, but first responders deal with the unexpected when it's happening.  They are the first on the scene, putting themselves in harm's way to protect people and property.  The SERVPRO First Responder Bowl is our opportunity each year to say 'thank you' on a national stage to these brave men and women - and their families - who set an example of courage and sacrifice for all of us."

So please join us on December 28, 2021 to honor first responders everywhere!

Know Your Smoke Situation!

12/7/2021 (Permalink)

The holiday season usally means more family time.  Whether cooking s'mores over a fire pit, getting the turkey cooked for dinner or smoking up some wings, the one by-product of all fires is smoke.  Along with these activities, the risk of fire damage to homes increases as well.

There are two different types of smoke: wet and dry.  As a result, there are diffent types of soot residue after a fire.

SERVPRO of Grand Traverse Area is thoroughly trained in fire clean up and restoration.  It's important to know the different type of smoke that could affect your property:

• Wet Smoke (Plastic and Rubber).  Low heat, smoldering, pungent odor, sticky, and smeary.  Smoke webs are more difficult to clean.
• Dry Smoke (Paper and Wood).  Fast-burning, high temperatures; heat rises, therfore smoke rises.
• Protein Fire Residue (Produced by evaporation of material rather than from a fire).  Virtually invisible, discolors paints and varnishes, extreme pungent odor.
• Fuel Oil Soot (Furnance puff backs).  While "puff backs" can create havoc for homeowners, SERVPRO of Grand Traverse Area can, in most cases, restore the contents and structure quickly.
• Other Types (Tear gas, fingerprint powder, and fire extinguisher residue).  Special loss situations requre special care.

If your home or business experiences smoke damage, give us a call at (231) 943-9750 and we'll be able to assist you.

Choose SERVPRO to help with Fire and Water Damage

3/19/2021 (Permalink)

Unexpected emergencies call for immediate action.  SERVPRO of Grand Traverse Area knows immediate reaction to emergencies is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines we strive to:

• Contact you with 1 hour from notice of loss to arrange for service.
• Be on-site to begin mitigation services within 4 hours of notification.
• Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Wherever there is a house full of water or an office full of smoke, you can count on SERVPRO of Grand Traverse Area to respond quickly.

If you are in need of our services, give us a call SERVPRO of Grand Traverse Area (231) 943-9750.  We are here to help!

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO of Grand Traverse Area is here to help you with the Coronavirus.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Grand Traverse Area, 231-943-9750

Sources:

CDC Coronavirus 2019 Guidance to Prevent Spread

CDC Coronavirus 2019 Interim Guidance for Business and Employers

The Science of Drying

3/5/2020 (Permalink)

Injecidry wood floor panel system

Did you know there is actually a science behind the process of drying?  Having the knowledge of pyschrometrics is essential to restoring a water damaged structure to its preloss condition.

SERVPRO of Grand Traverse Area is trained in the sciene of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.  If you suffer from water damage our crews will:

• Inspect the property to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"?  A wet building can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Grand Traverse Area has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.  We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It's not only the equipment but the technology too!  SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met.

The bottom line?  SERVPRO of Grand Traverse Are has the professional training and equipment to help make water damage "Like it never even happened."