SERVPRO of Grand Traverse Area Employee Photos

Jon English
Jon English is the Construction Manager for SERVPRO of Grand Traverse Area and is responsible for the Construction Division. Jon joined SERVPRO in 2016. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Jon has a Bachelor's Degree in Construction Management, a Builder's License and has a certification in the RRRP - Lead-Based Paint Activities and Renovation. Jon enjoys hiking, snowboarding, tennis and traveling with his wife Kathleen.

Matt Service
Matt is the Production Manager for SERVPRO of Grand Traverse Area. Matt comes to us with over 7 years of experience in the construction industry and 8 years of management experience. Matt has a Bachelor's Degree in Criminal Justice, he is a Forklift and Aerial Lift Operator and Certificed Trainer, and a Heavy Equipment Operator. Matt's experience in the construction industry and management experience helps our team run smoothly. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Matt has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT). Matt enjoys woodworking, sailing, swimming and biking. He also enjoys spending time with family and cheering on his kids at soccer, baseteball and robotics.

Nick Payne
Nick is a Crew Chief for SERVPRO of Grand Traverse Area. Nick comes to SERVPRO with over 12 years of customer service in the Telecommunication field. Nick's great attitude, troubleshooting, and customer service experience help our customers feel at ease. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Nick also has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT). Nick enjoys hiking, hunting & fishing, camping, playing guitar and spending time with his family.

Kirk Anderson
Kirk is a Crew Chief for SERVPRO of Grand Traverse Area. Kirk comes to SERVPRO with over 9 years of experience in the Hospitality Industry. Kirk's experience in customer service and his attention to detail help projects run smoothly. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Kirk has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT). Kirk enjoys spending time in the outdoors hiking, biking, kayaking, boating and camping.

Steve Roman
Steve is a Technician for SERVPRO of Grand Traverse Area. After serving in the United States Navy, Steve transition into a career as an Commercial and Industrial Pipefitter. Steve's positive, upbeat attitude along with his great mechanical experience are great assets to SERVPRO. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Outside of work, Steve enjoys spending time with his family and friends.

Krista Mihecoby
Krista it is a Technician for SERVPRO of Grand Traverse Area. Krista joins our team with over 20 years of experience in manufacturing. Her great attitude and her can-do spirit help our customers' lives return to normal. Upon joining our team she completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Outside of work, Krista enjoys spending time in nature horseback riding, kayaking, camping and working on art and writing.