Tips for caring for documents until restoration begins

8/1/2023 (Permalink)

It's important to get damaged documents frozen as soon as possible to help prevent mold and/or further deterioration from occurring. Documents can be frozen at a local cold storage facility or in a home freezer or refrigerator. SERVPRO can send a refrigerated truck to store the documents to help stabilize them on-site until they're ready to ship to our facility.

If possible, gather and take note of all documents that need restoration. This will allow for a smooth pack-out once SERVPRO arrives to assist. Swift action is imperative for document losses. The sooner they are addressed, the higher probability of better quality results.

Understand that some damage is permanent, such as ink runs and ink or mold stains. This type of damage is already deeply embedded into the papers' fibers at the time of loss. Our services do not undo or reverse this type of damage. Once documents have been damaged, they will likely not look brand new again.